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List Of Frequently Asked Questions(FAQ)


Q: Can I pack a few personal items in with my business shipment?

A: No, you may not. Attempting to mix personal effects with a commercial shipment will often result in significant fines by customs officials and/or your shipment being impounded by the local authorities.


Q: What documents do I need when exporting my shipment?

A: Document requirements vary significantly from one country to another. However, nearly all shipments will require a minimum of :
(a) a typewritten Commercial Invoice on your company's letterhead,
(b) a typewritten Packing Slip,
(c) a signedPower of Attorney form,
(d) a properly completed Bill of Lading.
Additional documentation requirements may include a Certificate of Origin, document legalization and several others. Our trained customer service team can provide you with the requirements for your specific destination and will assist you in their preparation,


Q: How long will delivery take?

A: Transit time obviously varies with the mode of service you select. When you request your quote or place your order, or customer service team will give you an estimate of the transit time. Service levels can range from very exact, date-specific delivery to low-cost common carrier trucking with a 2-3 day delivery window. Ask one of our team members for the specifics of your shipment.